By engaging Baral IT's services or accessing our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms govern your use of our IT managed services, consulting services, and related offerings in South Florida.
Baral IT provides IT managed services, cybersecurity solutions, cloud services, network infrastructure, VoIP services, and IT consulting to businesses. Our services include but are not limited to:
Specific services will be detailed in a separate Service Agreement or Statement of Work (SOW). In the event of any conflict between these Terms of Service and a Service Agreement, the Service Agreement shall prevail.
As our client, you agree to:
Fees for services will be specified in your Service Agreement. Payment is due according to the terms outlined in your agreement. Late payments may result in service suspension and may incur late fees. All fees are non-refundable unless otherwise stated in writing.
We strive to maintain a 99.9% uptime for monitored systems. Specific SLA terms, including response times and resolution commitments, will be detailed in your Service Agreement. SLA guarantees apply only to issues within our control and exclude circumstances such as client-caused outages, force majeure events, or third-party service failures.
We treat all client data and business information as confidential. We implement industry-standard security measures to protect your data. You retain all ownership rights to your data. We may access your data only as necessary to provide services. Both parties agree to maintain confidentiality of proprietary information disclosed during the course of service delivery.
To the maximum extent permitted by law, Baral IT's liability for any damages arising from our services shall not exceed the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data loss, or business interruption.
We warrant that our services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that our services will be uninterrupted or error-free, or that all security threats will be prevented.
The term of service will be specified in your Service Agreement. Either party may terminate the agreement with thirty (30) days written notice, unless otherwise specified. We reserve the right to terminate services immediately for non-payment or breach of these terms. Upon termination, you remain responsible for all fees incurred through the termination date.
All intellectual property rights in our services, methodologies, tools, and documentation remain the property of Baral IT. We may use general knowledge and experience gained during service delivery for other clients. Custom solutions developed specifically for your business will be licensed to you as specified in your Service Agreement.
You agree to indemnify and hold Baral IT harmless from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any applicable laws or regulations.
Neither party shall be liable for failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, acts of government, telecommunications failures, power outages, or cyberattacks on third-party infrastructure.
If you opt-in to receive SMS text messages from Baral IT, you agree to the following terms:
For help or questions regarding SMS communications, text HELP or contact us at (772) 280-1070.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in the State of Florida.
We reserve the right to modify these Terms of Service at any time. We will notify active clients of material changes via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.
These Terms of Service, together with any Service Agreement and our Privacy Policy, constitute the entire agreement between you and Baral IT regarding our services and supersede all prior agreements and understandings.
For questions about these Terms of Service, please contact us:
Baral IT
Email: info@baralit.com
Phone: (772) 280-1070
Service Area: South Florida