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BARAL IT / CLIENT ACCESS

CONNECT WITH YOUR TECHNICIAN

Need us on
your computer?
Start here.

Your Baral IT technician asked to connect? This is the button to use.

Open this page on the computer that needs help.

Click here to connect
your computer

Opens the support connection page in a new tab.
Have your technician’s 9-digit support key ready.

Need help connecting?(772) 280-1070Looking for a portal login?
I clicked the button. What happens next?

The support connection page opens in another browser tab. Enter the key from your technician and click Join. Follow the prompts on that page. Keep this page open if you want to refer back to the steps.

Open the connection page in this tab
I downloaded it, but I’m still not connected.

Open your browser’s Downloads list and open the support file you just downloaded. Follow any prompts in the support app while speaking with your technician. If you still need help, tell them what appears on your screen.

I’m using a Mac or I see a permission message.

Tell your technician you’re using a Mac and read the message to them. They’ll guide you through the permissions needed for the support session.

Call Baral IT: (772) 280-1070

YOUR ACCOUNTS / CLEARLY CONNECTED

Your client portals.

Manage support requests or sign in to your security and backup services.

SUPPORT REQUESTS

Ticketing portal.

Submit a support request, check its status, and continue the conversation with your technician.

  • New support requests
  • Ticket status and updates
  • Replies to your technician

Prefer email? Send your request to support@baralit.com.

ACRONIS / XDR + BACKUP

Security & backup portal.

Your Acronis login for endpoint protection, security alerts, and backup management.

  • Device protection
  • Security and XDR visibility
  • Backups and recovery

Available features depend on the services and access assigned to your account.