Control exactly how and when you get notified
Inbox notifications
In-App
Portal bell icon
Browser
Desktop push
Ticket Created
When a new ticket is submitted
Ticket Assigned
When a technician is assigned to your ticket
Status Changed
When the status of a ticket changes
Ticket Resolved
When your ticket is marked resolved
New Message
When support sends you a new chat message
New Invoice
When a new invoice is issued to you
Invoice Overdue
When a payment becomes overdue
Document Shared
When a new document is uploaded for you
Announcements
Service updates, maintenance notices, and alerts